Service Standards
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We find that a lot of Troy drivers are a little tentative when they talk with their automotive advisors. They want to ask questions but don't want to be embarrassed or seem pushy. Vehicles are v...Published on: Aug 24, 2011 -
We're going to be talking about the ethics of automotive repair. It seems like news outlets really like hit-and-run reporting; they hit everyone from groceries stores to retail to physicians. And the ...Published on: Oct 28, 2011 -
One might say the most challenging part of being an automotive service technician at MASTER AUTO SERVICE INC is diagnosing a problem before it can be fixed.Cars are made up of a bunch of complex syste...Published on: May 16, 2012
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There are some things drivers should know about Troy car service and repair. First and foremost, MASTER AUTO SERVICE INC cares about you and your family's safety. And we really appreciate your busi...Published on: Aug 30, 2012
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We've all seen drivers do crazy things while driving to or from Troy . A guy shaving in the rear-view mirror, a woman applying makeup, people talking on their phones, texting or drinking from an eno...Published on: Jun 27, 2013
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Some Troy vehicle owners wonder why MASTER AUTO SERVICE INC and other Troy auto repair shops charge a fee for vehicle diagnostics. Receiving a diagnostic charge at MASTER AUTO SERVICE INC for a t...Published on: Oct 24, 2013 -
All Michigan pilots have checklists for every aspect of flying. They always use their checklists even if they only have two steps on them. They do this simply because a checklist is a great way to ...Published on: Mar 20, 2015
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Today we're going to talk about on-board diagnostics and the questions we hear from folks around Troy , Michigan , who need answers about diagnostic services. They want to know what diagnostics are, w...Published on: Feb 11, 2015 -
A big part of the service we provide at MASTER AUTO SERVICE INC for our Troy customers is education. We want you to feel confident with your service decisions. And we're always open to question...Published on: May 09, 2016 -
When you drop your vehicle off at MASTER AUTO SERVICE INC in Troy , they don't just poke around under your hood looking for stuff to do. MASTER AUTO SERVICE INC professionals have lists and proce...Published on: Jul 24, 2017 -
About 80% of the vehicles on Troy roads today are behind on their preventive maintenance schedules. That translates to about 160 million vehicles in the United States that aren't performing...Published on: Nov 15, 2017 -
Troy drivers may feel intimidated when they take their vehicles to a service center. They have questions but aren't sure how to ask. They don't want to feel embarrassed about their lack of knowledg...Published on: Apr 09, 2018